Last Updated: June 12, 2026
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how applicable laws protect you.We use your personal information to provide and improve our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and DefinitionsInterpretationWords with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural form.DefinitionsFor the purposes of this Privacy Policy: Account means a unique account created for you to access our services or portions of our services. Affiliate means an entity that controls, is controlled by, or is under common control with a party. Company, "Shape Fitness", "we", "us", or "our" refers to Shape Fitness, located at 1156 St. Clair Avenue West, Toronto, Ontario, M6E 1B3, Canada. Cookies are small files placed on your computer, mobile device, or other device that contain information regarding your browsing activity. Country refers to Ontario, Canada. Device means any device capable of accessing our services, including a computer, smartphone, tablet, or similar device. Personal Data means any information relating to an identified or identifiable individual. Service refers to the Shape Fitness website and related services. Service Provider means any third party or individual who processes information on behalf of Shape Fitness. Usage Data means information collected automatically through the use of our website and services. Website refers to Shape Fitness, accessible at shapefitness.ca. You means the individual using our services or the organization on whose behalf the services are being used.
Collecting and Using Your Personal Data
Personal Data
While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include your email address, first and last name, telephone number, mailing address, postal code, city, and other relevant information required to provide our services.
Usage Data
Usage Data is collected automatically when you access or use our website. This information may include your IP address, browser type and version, pages visited, date and time of visits, time spent on pages, device identifiers, operating system information, and other diagnostic data. When accessing our website through a mobile device, we may also collect information relating to the device used, including device type, unique device identifiers, operating system, browser type, and related diagnostic information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. Cookies may be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device until deleted or expired. We may use cookies to: enable essential website functionality, remember user preferences, improve website performance, analyze website traffic, determine whether users have accepted cookie notices. You may instruct your browser to refuse cookies; however, some features of our website may not function properly without them.
Use of Your Personal Data
Shape Fitness may use personal information for the following purposes: to provide and maintain our services, to manage member and website accounts, to fulfill contractual obligations, to process purchases and payments, to communicate with you regarding memberships, services, updates, and security notices, to respond to inquiries and requests, to provide information about promotions, services, and special offers where permitted by law, to improve our website, facilities, services, and customer experience, to conduct business transfers, mergers, acquisitions, or reorganizations, to analyze usage trends and service performance.
Sharing of Personal Information
We may share your personal information: with service providers who assist in operating our business and website; in connection with a business transfer, merger, acquisition, or sale; with affiliated entities under common ownership or control; with business partners for certain promotions or services; when you choose to publicly share information through our services; when required by law; with your consent. Shape Fitness does not sell your personal information.
Retention of Personal Data
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for shorter periods unless required for security, operational, or legal purposes.
Your Rights Regarding Personal Information
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.Where available, you may update certain personal information through your account settings. You may also contact us directly regarding any request to access, correct, or delete information. Please note that certain information may be retained where required by law or where a lawful basis for retention exists.
Security of Personal Data
The security of your personal information is important to us. While we implement commercially reasonable safeguards designed to protect information, no method of transmission over the Internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed toward children under the age of 12. We do not knowingly collect personal information from children under 12 without appropriate parental consent. If you believe a child has provided personal information to us, please contact us so that appropriate action may be taken.
Links to Other Websites
Our website may contain links to third-party websites that are not operated by Shape Fitness. We are not responsible for the content, privacy practices, or policies of any third-party websites. We encourage users to review the privacy policies of all websites they visit.
Changes to This Privacy Policy
Shape Fitness may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.Your continued use of our website or services following any changes constitutes acceptance of the updated Privacy Policy.
Contact UsIf you have any questions regarding this Privacy Policy, you may contact us:
Shape Fitness
1156 St. Clair Avenue West
Toronto, Ontario M6E 1B3Phone: (416) 651-0123
Email: INFO@SHAPEFITNESS.CA
Website: shapefitness.ca